Information and Medical Forms
Personal Injury and Worker’s Compensation
Heaven & Health accepts patients requiring treatment for injuries from workplace accidents (Worker’s Compensation) and from auto accidents (Personal Injury).
Worker’s Compensation
If you are injured on the job, you are usually covered by Worker’s Compensation under your employer.
You will need to fill out the necessary forms at work to obtain a claim number, then visit your doctor for an evaluation. He/she can provide you with a prescription for medical massage therapy.
Auto Accidents
Many people are unaware that injury symptoms following an automobile accident are often delayed. Common injuries include neck pain, whiplash, thoracic and back pain. If left untreated, these injuries can lead to a lifetime of problems and chronic pain. It is therefore, best to seek treatment as soon as possible after your accident. You will need to call your auto insurance company to obtain a claim number and ask your doctor for a prescription for medical massage therapy.
In both cases we will bill your insurance company directly. We will communicate with your physician, insurance company and (if necessary) your attorney. This allows you to focus on the most important thing, which is your recovery.
Call us today and let us help you get on that road to recovery!
Let us know if you have any questions. We are happy to help in any way we can!
Medical Documents Download
We try to make the billing process as simple as possible: We offer downloadable access to any documents you might need, we can help you fill them out if have any questions, and we can submit them and bill your insurance company on your behalf. Some of the most commonly needed medical documents are linked below.
We have online gift certificates available
Gift certificates can be bought for a friend or loved one and transferred online.
What are your hours?
Hours are by appointment only, Monday – Saturday. Morning, afternoon and evening appointments are available. Schedule your next appointment by calling us or booking online via the “Book Online” menu button above.
What kinds of massage do you offer?
We provide only professional, therapeutic massages such as: Deep Tissue, Swedish, Pregnancy, and Medical Massage. See Our Services for more details.
Do you accept insurance?
Yes, we do accept insurance for medical massage related to auto accidents, worker’s compensation injuries and slip and fall cases. In most cases a doctor’s prescription is required for us to be able to bill your insurance company directly. Call us for more information.
What forms of payment do you accept?
Payment may be made with cash or personal cheque. All major credit cards are also accepted. Payment is expected at time of service, unless other arrangements have been made.
Details on how to save with our pre-payment plans can be found by clicking on the link below.
Do you accept gratuities?
Gratuities are entirely at your discretion. They are not expected but are graciously accepted.
Gratuities may no longer be charged to a credit/debit card but may be given directly to the therapist, in the form of cash or by electronic cash transfer systems such as Venmo.
What kind of oil do you use?
We use an unscented massage gel called Biotone for most massages. Biotone is easily absorbed and does not leave a greasy feel. Other oils are available on request or feel free to bring your own!
Is deep tissue massage painful?
Massage should NEVER be painful and deep tissue work performed slowly with intention by a skilled therapist will be pain-free.
Still have questions?
We understand that some situations can be very personal, and you may still have questions or concerns. Feel free to contact us and we’ll respond as soon as we can!